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London School of Economics and Political
Science (LSE)
Modules
35
Production and Operations Management
Production and Operations Management
addresses the question of the systematic direction and control of
the processes that transform inputs into finished goods and services.
It is a discipline equally applicable to physical production processes,
as in an engineering workshop, factory or plant and to the delivery
of services, as in a bank. The core of the syllabus is concerned with
understanding the character of the systems involved, and from these
proceeds to the issues of their effective management. This includes
developing an understanding of various model based approaches and
consideration of the various concepts of quality management (for example,
Total Quality Management, Quality Circles, Zero Defect Programmes).
The syllabus provides a critical evaluation of these approaches and
assesses the changes implied for production and operations management
by new technology.
Detailed topics include:
Management concepts and issues. The relationship of Production
and Operations Management to corporate objectives. The evolution of
management principles and their application in the production function
and in the provision of services. Job design and work measurement.
Quality Management. Operations Management as a competitive tool. World
Class Manufacture.
Models, tools and techniques.
The role of forecasting. Production Planning Techniques such as Materials
Requirement Planning (MRP), Manufacturing Resource Planning (MRP II),
Just-in-Time (JIT), Optimised Production Technology (OPT). Design
for manufacture and services. Facility location, layout, and process
design. Scheduling, dispatching and distribution. Material and Inventory
management. Capacity and aggregate planning. Maintenance. Facility
acquisition and replacement.
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